Frequently Asked Questions
Everything you need to know about finding your perfect fit and managing your orders.
How do I find my correct bra size?
We recommend using our Fit Finder™ quiz, which takes only 60 seconds and uses millions of data points to help you find your perfect size, including our signature half-cup options.
What is your return and exchange policy?
We offer a 60-day fit guarantee. If you don't love your purchase, you can return or exchange it within 60 days of purchase, even if you've already washed it or worn it.
How long will it take for my order to arrive?
Standard shipping typically takes 7-10 business days. Once your order ships, you will receive a confirmation email with a tracking link to monitor your delivery status.
How should I care for my ThirdLove bras?
To extend the life of your bras, we recommend hand washing in cold water with a mild detergent and laying them flat to dry. Avoid using a dryer as heat can damage the elastic.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international territories. Shipping costs and delivery timelines vary depending on the destination country.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay for your convenience.